About Us

We have our own dedicated Help Desk for phone and remote support, as well as a fleet of trained Field Technicians providing on-site service throughout our service area. Many support providers use an outsourced (often non-US based) Help Desk where your first contact may be a glorified answering service. Our support team are trained to resolve your issues remotely or on-site.

Additionally, we use state-of-the-art Remote Monitoring tools to manage and maintain our clients networks 24/7/365. Many issues are diagnosed and resolved before they result in costly downtime, often without the end user even knowing there was an issue! We also partner with the leading brands in the IT industry (HP, Microsoft, Netgear and many more) which offers our clients the best technology solutions for their needs and at the most preferred pricing levels.