On Pricing and Affordabilility

Our practice recently signed up for STI's Toner on Demand program. How wonderful! The price is unbeatable and the idea that you will be watching for low toner reports on printer takes a load off my mind. I usually go to Staples, but now they only carry double packs for $300+. We are a small practice and can't afford that price at one time. The manager gets upset because if I don't see what I am looking for I get the ladder and find it myself. It makes his head spin around. This is much cheaper and convenient!

On Customer Service

I just wanted to report excellent service. Pete arrived today to update some of our computers. While he was here, our office had some questions that Pete was more than willing to address and answer for us. He even updated one of our computers and solved a printing problem. This was not his purpose of coming out today, he went above and beyond. I just wanted to thank him and to let you know he was a pleasure to work with today.

On Being a Trusted Advisor

In this growing age of technology it is often difficult to find a computer support company you can trust and truly feel supported by. STI Computer nails it on every level. Their quality, consistency, professionalism and technical support is outstanding. After interviewing perspective companies we have found that STI is beyond compare in their support, technical assistance and cost. Our local rep goes so far above and beyond what I would expect from a support company I consider him part of my staff. Everything from servers to printers are covered. It is so reassuring to know we have such a great support team only a phone call away. Thank you for being there for us.